IT Support Services
Essex IT Services
A selection of the support services we can provide, these services can be tailored to your own companies needs in a personal IT support package.
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On Call
Call us when you need help by contacting our dedicated help desk that can fix 90% of problems by telephone by talking you through the solution our by using our remote assistance package. Supported by a network of support engineers that can come to your site and fix your problem.
On Site
We can provide you with your own on site IT support personnel, available from 1 day a week support or for full time onsite support personnel in the Essex area.
Out of Hours
Our flexibility means that we can support you at a time that suits your business, installing updates or upgrades can be disruptive to normal working hours. So we can come and install your upgrades whilst all of your staff are away for the weekend and have your office IT system updated ready for Monday morning.
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Disaster Recovery
How would your business cope if you had a major disaster?
How often do you backup your data?
What would happen if your laptop was stolen?
How quicly can you recover your important documents?
Toro Solutions can provide a complete disaster recovery plan including full off site daily backups, back up mail servers so you can still send and receive email so your customers do not know you have a problem.
Software Updates
To make the most out of your expensive software that you have invested in you need to make sure that it is up to date, or you could be affected by a security flaw.
Hardware
We are an independant IT solutions provider and can advise and supply the best product for your application without being tied to one supplier.
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| IT Support Packages
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| Silver
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Gold
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Platinum
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Pay as you go
No up front costs
Phone/email support
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Remote Assistance
Out of hours support
Phone/email support
Telephone Help Desk
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24 hr system monitoring
Complete support package
Priority on site support
Out of hours support
Remote Assistance
Phone/email support
Telephone Help Desk
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Getting Started
Email Setup
New PC's/Laptops
Antivirus
Internet Security
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Small Office Networks
Disaster Recovery
IT Help Desk
Software Licensing
Shared Printers
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Small Business Server
Sharing Files and Folders
Remote Working
Backups
Blackberry's
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Essex IT Support Services - Toro Solutions supporting local business in the Harlow and Essex areas